Appointments
Routine appointments
There are several ways to get the medical advice you need. We offer face to face appointments and advice via an online consultation (Anima).
Appointments are available throughout the day during our opening hours.
For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
3. Call the Practice
Appointments can be booked by calling the practice during working hours
Lansdowne Avenue Surgery – 01753 218 380
Bath Road Surgery – 01628 602 564
Chaperones
If you would like a chaperone to be present during an intimate physical examination, please let us know.
We have specially trained staff members who are trained in this regard, if they are not available at the time of your appointment, you may need to re book your appointment.
Urgent Appointments
If you are unwell and need to be seen the same day, please contact the practice. One of our doctors will discuss your condition with you and advise accordingly. If appropriate, the GP will arrange an urgent appointment for the same day.
Appointments can be booked by calling the practice during working hours
Lansdowne Avenue Surgery – 01753 218 380
Bath Road Surgery – 01628 602 564
Cancelling your appointment
Please make every effort to keep your appointment. If you are unable to make it, please cancel it as soon as possible, using our online form below, so that it can be reallocated to another patient in need. Your help will avoid a significant waste of NHS resources and is much appreciated.
Alternatively, you can follow the instructions on your appointment reminder text and reply, to cancel an appointment.
Consult with a Doctor online
Extended Access
The following evening and weekend appointments are available with local GPs, nurses, healthcare assistants and phlebotomists (blood tests ) for SHAPE PCN
Opening times
- Monday to Friday from 18.30 -20.30
- Saturday from 9.00-14.00
- Sunday from 9.00-14.00
Please contact the reception to book your appointment in advance. This service cannot accept walk-in patients.
Home Visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:30 am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
